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RightNow provides a strategic solution to drive superior customer experiences
...while dramatically reducing costs.

Customer Experience Report

RightNow Technologies OpenSource Software Information

OpenSource
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RightNow makes extensive use of open source technologies across our hosting infrastructure. This allows us to provision enterprise-class scalability and redundancy with tremendous cost-efficiency. By using open source databases, operating systems and web servers, we can allocate our financial resources on meeting the evolving needs of our customers.

Our hosting infrastructure is built on the 'LAMP' stack (Linux, MySQL, Apache, PHP, and other open source tools). We've supported over 1 billion customer interactions with 99.5% reliability with this infrastructure-making us one of the leading examples of enterprise-class open source implementation. We are also active participants in the open source community, helping facilitate the ongoing evolution of these technologies for everyone's benefit.

The following is a listing of the OpenSource Software used in RightNow products.
We use the nomenclature of the OpenSource Initiative for license naming.
Please see http://www.opensource.org/licenses/ for License Templates

e-mail Neal Richter [nealr [at] rightnow.com] with questions

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